How to Gamble Responsibly at bm390
Gambling should be for fun. bm390 provides tools and advice to help you set your own limits, play in a balanced way, and maintain a healthy environment.
Approach Gambling Mindfully
bm390 is a platform committed to helping players in Myanmar enjoy gambling while staying in control. We believe that playing games is a form of leisure and entertainment, and should only be done with money you can afford to lose.
We believe that enjoyment should be at the heart of every game and every experience we offer. That is why we take each player's safety and healthy play habits seriously at bm390.
This page explains the protective tools we provide, the signs that gambling may be becoming a problem, how to set limits, and the ways you can get help.
Important Warning: Gambling carries the risk of financial loss. Access is for 21+ only. Never gamble more than you can afford to lose, and avoid chasing losses.
Recognise the Signs of Problem Gambling
If you notice one or more of the signs below, we encourage you to contact us.
- You find yourself gambling beyond the amount you decided on, losing track of how much you have lost, using money set aside for other things
- You feel you cannot go without gambling — there are moments when you know you should stop but find it difficult or impossible to do so
- Gambling again and again to try to win back money that was lost
- Neglecting family, friends or work because of gambling
- Borrowing money, breaking promises or falling into financial trouble due to gambling
- Lying or hiding things related to gambling
- Feeling unable to stop after a loss, and only feeling better by going back to gamble
Ways we support you to stay in control
At bm390, every player can access tools to set personal limits and temporarily suspend their account.
Deposit Limit
You can set your own daily, weekly or monthly deposit limit. It is one of the best ways to keep your budget in check. Contact support and let us know the amount you want to set.
Session Time Limit
Setting a time limit on your play helps you avoid long uninterrupted sessions and keeps things balanced. Contact us via 24/7 Live Chat to set a session time limit.
Temporary Account Suspension
You can request a time-out period lasting from two weeks up to six months. During that time you will not be able to play, and deposits will also be put on hold.
Self-Exclusion
If you feel you have a problem, you can request a Self-Exclusion from bm390 to block your access to gambling for an extended period. Contact support and your case will be handled as a priority.
Gambling History Review
You can review your full gambling record — deposits, withdrawals and bets — to help you understand your spending habits. Your account clearly shows all costs within any given period.
24/7 support
If you need help or want to talk about gambling, you can reach our Myanmar-language Live Chat at any time. If gambling has become a problem, speak to us directly.
Build healthy gambling habits
Set a Budget in Advance
Decide how much you will spend before you start playing. Commit to treating that amount as the most you are willing to lose. Do not add more money trying to win back what you have lost.
Keep Control of Your Choices
Always remind yourself that gambling is for fun, not a source of income. If you keep playing just because you are unhappy about a loss, stop and take a break.
Health and Priorities
Gambling should never come before family relationships, work or health. If it is affecting other areas of your life, cut back immediately.
Do Not Gamble While Under the Influence
Playing while drunk, under medication or in a bad emotional state leads to poor judgment and increases the chance of losing more.
Build in Regular Breaks
Train yourself to stop — and stop happily — as soon as you have spent your set amount or your planned session time is up.
Avoid Chasing Highs
Jumping straight back in after a big win and losing everything you just gained is one of the most common patterns in problem gambling. When you win, consider it a good day and think about stopping.
21 and over players only
bm390 does not provide gambling services to anyone under 21. We enforce this strictly and may close an account without question.
If a child or young person is using a parent or guardian's device to gamble without their knowledge, notify our 24/7 Live Chat immediately. Access will be blocked right away.
21 and Over Only
Gambling services are available to adults aged 21 and above only. We may ask for your date of birth and an ID to verify it.
How to Get Help — Steps to Take
If you feel gambling has become a problem, take these steps right away.
Contact Live Chat
Open bm390's 24/7 Myanmar-language Live Chat and request a playing limit or Self-Exclusion — our staff will assist you right away.
Send an Email
Write to [email protected] describing your personal gambling problem — it will be handled with full confidentiality.
Take a Time-Out
You can request a temporary time-out from two weeks up to 6 months. During this period, you will not be able to log in and play.
Request Self-Exclusion
For longer-term protection, you can request a permanent Self-Exclusion from bm390 through Live Chat.
Two ways to reach us: Contact us only via 24/7 Live Chat (Myanmar language) or email at [email protected]. You can raise any gambling-related issue and we will assist you while keeping your information confidential.
Responsible Gaming — Questions & Answers
Clear answers to questions our players commonly ask.
Make sure this is the right place for you to play.
Enjoy bm390's games — know your limits and keep playing as a responsible player.